What We Collect and Why We Collect It
When you open an account with us, we collect the registration details you provide — name, contact number and email address — along with transaction records from your chosen payment method, whether that is Touch 'n Go eWallet, Boost or GrabPay. Device data such as your
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IP address and browser type is captured automatically each time you access the platform; this helps us detect unusual login activity and keep your account intact. Payment records are stored for internal verification and fraud prevention purposes. We do not share your individual payment or identity
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details with outside advertisers. Some data may be passed to payment processors or third-party service providers who help us operate the platform — for example, the wallet gateway that handles your Touch 'n Go eWallet or GrabPay deposit. These partners are required to handle your data
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under conditions consistent with this policy. We may also retain session logs and access records where required to meet legal or regulatory obligations applicable in Malaysia. If you contact our support team, the content of that conversation is stored so we can follow up accurately. We
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aim to hold only what we need and to keep it no longer than necessary for the stated purpose.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.